3-5 years eCommerce experience, including tools that run on the Open Search Standard
Google Search Appliance, Endeca 5.x +, and/or Clearspace search experience
Excellent understanding of Product Data and how it ties into Search
Self starter and team player capable of being a global expert around all things Search related
Strong written, verbal communication and presentational skills
Strong technical understanding of Search (wildcarding, A graphs, D graphs, parametric search, etc) and other Search applications
Strong experience in developing requirements in sufficient detail for development groups and business partners to understand
Strong ability to prioritize simultaneous enhancement requests from various stakeholders based on quantitative metrics around ROI.
Excellent ability to translate metrics and analytical data into design and functional recommendations
Strong ability to differentiate between functional and technical requirements
Ability to quickly adapt functional roadmaps based on new direction or new information
Ability to develop technical solutions based on business requirements
Responsibilities:
To provide search based functional improvements for the Global platforms
To help execute on the Search strategy and roadmap
To identify, champion and deliver enhanced online functionality for our for our Customer through Search
To liaise with Regional eCommerce teams to solidify and deliver functional and UI related Search enhancements
To deliver Search functionality through all websites that currently utilize either any Search engines and to create a roadmap detailing the evolution of the applicable functionality.
To collect search requirements from regional marketing and global eCommerce teams to identify and prioritise improvements to for entry into the company's agile development list of prioritized global requirements.
To assist in the implementation of a Search strategy for all transactional as well as Community website.
To monitor and serve as technical expert on all Endeca related search improvements and to take a leadership role in the quality review and measurement of those improvements.
To work with internal development teams, Endeca and Google to keep the organization up to date with the latest version based functional enhancements and to make recommendations for updates based on external vendor roadmaps.
To analyse and report on Search related metrics and to use these metrics as the basis for future improvements/enhancements
To work with UI designers and eCommerce team to benchmark and make recommendations for UI related Search and Product Data improvements
To carry out Usability Tests or other necessary field studies to gauge customer feedback and create recommendations for Search roadmap updates semi-annually.
